Features
Discover the features of myReport!n…
Case management
Optimize the case creation form by adding up to 4 categories and 4 questions, in one or several languages.
Escalates cases directly to management, ensuring a transparent and efficient pathway for critical issues. Assigns a specific manager for this type of complaint, differentiating the management of such complaints with respect to the general manager of the rest of the cases.
Access an intuitive graphical dashboard and explore informative diagrams on generated cases. Filter with precision using indicators such as cases created by month, cases created vs. resolved, cases by category and cases by status. Customize the information by selecting the fiscal year, date range and specific company and download the metrics in .png format, ensuring an efficient and visual management of your cases.
Clearly view complaint statuses and explore your cases through a detailed view that presents key information such as codes, deadlines and other relevant details for each complaint. Enjoy easy management with filtering options, quick searches and the possibility of downloading summaries in Excel.
Stay up to date with myReport!n’s efficient notification system, integrated directly into the application. This system informs the manager about new cases or activities. In addition, reports with seven days or less to resolve are highlighted in red, and the manager is automatically notified via e-mail.
Access a detailed and updated history in real time. Both the complainant and the person responsible for the case will be able to generate activities in the case, guaranteeing transparent and fluid communication:
Activity of the person in charge
Comment, Proposal of Meeting, Minutes of Meeting, Extension of Resolution Deadline, Cancellation of Complaint, Proposal of Resolution, Acceptance or Declination of Complainant’s Proposals.
Whistleblower activity
Comment and File Upload, Meeting Proposal, Case Download, Acceptance or declination of the case manager’s proposals.
Both the manager and the complainant will be able to add internal notes and files to each case, exclusive to their view (the manager will not have access to the complainant’s notes, nor vice versa), thus simplifying the centralization of information at a single point.
Whistleblower activity
The reporting user will be able to generate his or her report in a personalized manner by specifying the type (confidential or anonymous), the corresponding category, selecting the appropriate venue (if there are multiple venues), indicating the date and time of the event, providing a detailed summary, and attaching relevant documentation to provide further information about the report.
Offer your users the opportunity to send suggestions. These, which will be visible in the responsible area, are handled separately from complaints and do not involve follow-up.
Ensure the privacy of your users! myReport!n offers the possibility of submitting confidential or anonymous reports, in the first case, the “name” field is automatically enabled so that the complainant can provide his or her identification data during the report creation process.
Application configuration
Thanks to multi-company operation, it is possible for different companies to coexist in the same environment, each with its own parameterization and assigned manager. You will be able to consult and create companies, edit their information, search and organize them in a simple way, thanks to the filtering and quick search functions.
Assign multiple sites to a single company and manage them individually, designating a manager for each one, or jointly and centrally, letting the manager assigned to the company manage the cases of each site.
MyReport!n features multi-language management, allowing you to customize documents, certifications, templates, categories and questions in one or several languages.
myReport!n has a very practical user management, it will only be necessary to register those users who will act as responsible or acting responsible. In addition, you will have the possibility to create and edit users, filter by role and disable users at any time.
Security
When a user enters information into the system, it is encrypted (i.e. transformed into a set of unreadable characters) using an algorithm and an “encryption key”.
The user will be provided with a special password or secret key that must be used to access the aforementioned key, which is necessary to encrypt and decrypt the information. Only those with this key can access the encrypted information.
Once the data is encrypted, it is stored in the database. The original text (known as plaintext) is not stored; instead, the encrypted text is saved.
The key used to encrypt the information must also be stored securely, so that it can be used in the future to decrypt the data. In this case the keys are stored in a second database and are additionally protected.
Training
Access comprehensive video training covering all aspects of myReport!n. Enjoy a first steps video as well as videos related to specific lessons and get the most out of the application.
Easily access the regulations related to the whistleblower channel. Each section redirects you directly to the corresponding section in the Official State Gazette (BOE), providing you with immediate access to relevant legal information.
Official certificates
Download an informative document with myReport!n features, legal compliance, URL and QR code. Can be shared on internal company websites.
Accredits compliance with the law 2/2023 of February and the organic law 3/2018 of 5 December on data protection.
Download the QR code image that links to the URL of the reporting area. Useful for sharing on internal websites or portals, facilitating access by scanning the code.
Download templates related to the accreditation of a manager or the termination of a manager. These templates are editable and can be re-uploaded signed in a few clicks.
Case management
Optimize the case creation form by adding up to 4 categories and 4 questions, in one or several languages.
Escalates cases directly to management, ensuring a transparent and efficient pathway for critical issues. Assigns a specific manager for this type of complaint, differentiating the management of such complaints with respect to the general manager of the rest of the cases.
Access an intuitive graphical dashboard and explore informative diagrams on generated cases. Filter with precision using indicators such as cases created by month, cases created vs. resolved, cases by category and cases by status. Customize the information by selecting the fiscal year, date range and specific company and download the metrics in .png format, ensuring an efficient and visual management of your cases.
Clearly view complaint statuses and explore your cases through a detailed view that presents key information such as codes, deadlines and other relevant details for each complaint. Enjoy easy management with filtering options, quick searches and the possibility of downloading summaries in Excel.
Stay up to date with myReport!n’s efficient notification system, integrated directly into the application. This system informs the manager about new cases or activities. In addition, reports with seven days or less to resolve are highlighted in red, and the manager is automatically notified via e-mail.
Access a detailed and updated history in real time. Both the complainant and the person responsible for the case will be able to generate activities in the case, guaranteeing transparent and fluid communication:
Activity of the person in charge
Comment, Proposal of Meeting, Minutes of Meeting, Extension of Resolution Deadline, Cancellation of Complaint, Proposal of Resolution, Acceptance or Declination of Complainant’s Proposals.
Whistleblower activity
Comment and File Upload, Meeting Proposal, Case Download, Acceptance or declination of the case manager’s proposals.
Both the manager and the complainant will be able to add internal notes and files to each case, exclusive to their view (the manager will not have access to the complainant’s notes, nor vice versa), thus simplifying the centralization of information at a single point.
Whistleblower activity
The reporting user will be able to generate his or her report in a personalized manner by specifying the type (confidential or anonymous), the corresponding category, selecting the appropriate venue (if there are multiple venues), indicating the date and time of the event, providing a detailed summary, and attaching relevant documentation to provide further information about the report.
Offer your users the opportunity to send suggestions. These, which will be visible in the responsible area, are handled separately from complaints and do not involve follow-up.
Ensure the privacy of your users! myReport!n offers the possibility of submitting confidential or anonymous reports, in the first case, the “name” field is automatically enabled so that the complainant can provide his or her identification data during the report creation process.
Application configuration
Thanks to multi-company operation, it is possible for different companies to coexist in the same environment, each with its own parameterization and assigned manager. You will be able to consult and create companies, edit their information, search and organize them in a simple way, thanks to the filtering and quick search functions.
Assign multiple sites to a single company and manage them individually, designating a manager for each one, or jointly and centrally, letting the manager assigned to the company manage the cases of each site.
MyReport!n features multi-language management, allowing you to customize documents, certifications, templates, categories and questions in one or several languages.
myReport!n has a very practical user management, it will only be necessary to register those users who will act as responsible or acting responsible. In addition, you will have the possibility to create and edit users, filter by role and disable users at any time.
Security
When a user enters information into the system, it is encrypted (i.e. transformed into a set of unreadable characters) using an algorithm and an “encryption key”.
The user will be provided with a special password or secret key that must be used to access the aforementioned key, which is necessary to encrypt and decrypt the information. Only those with this key can access the encrypted information.
Once the data is encrypted, it is stored in the database. The original text (known as plaintext) is not stored; instead, the encrypted text is saved.
The key used to encrypt the information must also be stored securely, so that it can be used in the future to decrypt the data. In this case the keys are stored in a second database and are additionally protected.
Training
Access comprehensive video training covering all aspects of myReport!n. Enjoy a first steps video as well as videos related to specific lessons and get the most out of the application.
Easily access the regulations related to the whistleblower channel. Each section redirects you directly to the corresponding section in the Official State Gazette (BOE), providing you with immediate access to relevant legal information.
Official certificates
Download an informative document with myReport!n features, legal compliance, URL and QR code. Can be shared on internal company websites.
Accredits compliance with the law 2/2023 of February and the organic law 3/2018 of 5 December on data protection.
Download the QR code image that links to the URL of the reporting area. Useful for sharing on internal websites or portals, facilitating access by scanning the code.
Download templates related to the accreditation of a manager or the termination of a manager. These templates are editable and can be re-uploaded signed in a few clicks.
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