{"id":1474,"date":"2023-10-09T04:53:55","date_gmt":"2023-10-09T04:53:55","guid":{"rendered":"https:\/\/www.myreportin.com\/general-terms-and-conditions\/"},"modified":"2023-12-11T10:35:53","modified_gmt":"2023-12-11T10:35:53","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.myreportin.com\/en\/general-terms-and-conditions\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1474\" class=\"elementor elementor-1474 elementor-146\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-255b743 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"255b743\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c6ce7ba\" data-id=\"c6ce7ba\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c4c9a04 elementor-widget elementor-widget-heading\" data-id=\"c4c9a04\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions of Contract\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad6b24a elementor-widget elementor-widget-text-editor\" data-id=\"ad6b24a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><strong>License agreement for the use of software and provision of maintenance services for Link Soluciones Inform\u00e1ticas, S.L. applications.<\/strong><\/p>\n<p><strong>Link Soluciones Inform\u00e1ticas<\/strong>, S.L, with C.I.F. B35794478 and registered address at C\/Doctor Juan Dom\u00ednguez Perez, 18 35018, in Las Palmas de Gran Canaria, Premium Distributor and authorized reference partner of Wolters Kluwer Tax and Accountig Espa\u00f1a, S.L.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4885c49 elementor-widget elementor-widget-accordion\" data-id=\"4885c49\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7601\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-7601\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">FIRST CLAUSE  <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7601\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-7601\"><p>For the provision of services related only to <strong>the APPLICATION in cloud mode<\/strong>, Link Soluciones Inform\u00e1ticas counts on the hosting service provider certified by ISO 27001, Amazon AWS, whose servers are located within the European Economic Area. Link Soluciones Inform\u00e1ticas will be able to inform about the change of the Suppliers through <strong>electronic means of communication or through its own web<\/strong>. The AWS platform has AWS CSA STAR and ISO certifications and services. AWS is certified in accordance with ISO\/IEC 27001:2013, 27017:2015, 27018:2019, 27701:2019, 22301:2019, 9001:2015 and CSA STAR CCM v4.0.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7602\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-7602\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">SECOND CLAUSE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7602\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-7602\"><p data-pm-slice=\"1 1 []\">The CUSTOMER of the cloud services provided by Link Soluciones shall <strong>access the application(s) via the Internet<\/strong>, through a browser of their choice according to those currently supported. Link Soluciones Inform\u00e1ticas informs that the updates of the functionalities to the current regulations, as well as the <strong>adaptations in the APPLICATION to offer new versions<\/strong> may imply a temporary lack of access to the APPLICATION that in no case will have the consideration of incidence in the service.  <strong>These updates will be communicated via email to the CUSTOMER<\/strong> so that he\/she is aware of when interruptions may occur.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7603\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-7603\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">THIRD CLAUSE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7603\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-7603\"><p data-pm-slice=\"1 1 []\">The APPLICATION may be subject to <strong>limits related to the storage of information of the CUSTOMER<\/strong>, being subject to the uploading of files of a specific size in order to guarantee access to them.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7604\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-7604\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">FOURTH CLAUSE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7604\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-7604\"><p data-pm-slice=\"1 1 []\">Link Soluciones Inform\u00e1ticas has a <strong>backup policy<\/strong> that it manages with its hosting service provider. The frequency of backup copies is <strong>one copy every hour<\/strong>, and the retention period may vary according to the type of service contracted.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7605\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-7605\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">FIFTH CLAUSE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7605\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-7605\"><p data-pm-slice=\"1 1 []\">The <strong>backups<\/strong> of our cloud APPLICATIONS are <strong>automated<\/strong>, so there is no need for the CUSTOMER to perform manual backups.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-7606\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-7606\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">SIXTH CLAUSE<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7606\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-7606\"><p data-pm-slice=\"1 1 []\">If you so request within thirty (30) calendar days from the effective date of termination or expiration of this Agreement, we will provide you with access to the data available on the APPLICATION. After the period of thirty (30) calendar days Link Soluciones Inform\u00e1ticas shall have no obligation to retain or provide the CUSTOMER&#8217;s data associated with the APPLICATION and, therefore, may delete the backup copies of the CUSTOMER&#8217;s data associated with the APPLICATION and\/or keep the data blocked in compliance with applicable law.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions of Contract License agreement for the use of software and provision of maintenance services for Link Soluciones Inform\u00e1ticas, S.L. applications. Link Soluciones Inform\u00e1ticas, S.L, with C.I.F. B35794478 and registered address at C\/Doctor Juan Dom\u00ednguez Perez, 18 35018, in Las Palmas de Gran Canaria, Premium Distributor and authorized reference partner of Wolters &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.myreportin.com\/en\/general-terms-and-conditions\/\"> <span class=\"screen-reader-text\">General terms and conditions<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"class_list":["post-1474","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.myreportin.com\/en\/wp-json\/wp\/v2\/pages\/1474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myreportin.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.myreportin.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.myreportin.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myreportin.com\/en\/wp-json\/wp\/v2\/comments?post=1474"}],"version-history":[{"count":5,"href":"https:\/\/www.myreportin.com\/en\/wp-json\/wp\/v2\/pages\/1474\/revisions"}],"predecessor-version":[{"id":1483,"href":"https:\/\/www.myreportin.com\/en\/wp-json\/wp\/v2\/pages\/1474\/revisions\/1483"}],"wp:attachment":[{"href":"https:\/\/www.myreportin.com\/en\/wp-json\/wp\/v2\/media?parent=1474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}